AVGERINOS COSMETICS SHIPPING POLICY

At Avgerinos Cosmetics, we are committed to delivering your orders efficiently and reliably. Please review our shipping policy below to understand how we handle your orders both domestically and internationally.

Domestic Shipping (Greece):

• Orders placed before 12:00 p.m. will be processed the same day, subject to stock availability.
• Deliveries are made Monday through Friday between 09:00 and 17:00.

Shipping Costs:

• For orders up to 2kg: €2.50. Each additional kilogram is charged €1.
• Cash on delivery (COD) fee: €2.
• Free shipping for orders over €50 during non-discount periods. During promotional events (e.g., Black Friday), the minimum amount for free shipping, if any, will be announced on our website.

Delivery Times (from dispatch date):

• Mainland destinations: 1–3 business days.
• Island destinations: 2–5 business days.
• Remote areas: 3–5 business days.

International Shipping:

• We offer worldwide shipping via DHL.
• For Cyprus and Bulgaria, orders are shipped using Box Now Lockers, ensuring convenient and secure delivery options.

Payment Terms for Cyprus and International Orders:
All orders shipped to Cyprus or other international destinations must be prepaid via credit card before dispatch.

Delivery Times:

• International deliveries typically take 5–15 business days, depending on the destination country and location.

Important Information:

• Delivery times stated on the website are indicative and subject to change. Avgerinos Cosmetics is not responsible for delays or loss of parcels caused by the courier.
• If your parcel is not delivered within the estimated timeframe, an investigation will be initiated with the courier, which may take up to 15 days. During this period, no refunds or reshipments can be issued.

Order Inspection:
Upon receiving your order, please inspect the products to ensure they match your order. Any discrepancies must be reported the same day, or by the next business day, via phone (+30 210 2796238) or email (info@avgerinoscosmetics.gr). Requests submitted after this timeframe will not be accepted, and Avgerinos Cosmetics will not be held responsible for such cases.

We strive to provide an excellent shopping experience. Should you have any questions or concerns about your order, please feel free to contact us. Thank you for choosing Avgerinos Cosmetics!